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Course Content

7 Sections • 32 Lectures

Course overview 166

Coaching definition 167

The Coach's goal 162

Coaching challenges 417

Qualities of a coach 429

Building trust 202

Section overview 44

When should we coach others? 368

Pre-planning coaching sessions 659

Coaching Calendar

Initial conversation outline 436

Assessing areas of focus 248

Overview of the GROW model 119

Setting a "Goal" 482

Describing the "Reality" 1045

Encouraging "Options" 651

"Willingness" to act 284

Active listening 371

Helpful open-ended questions 299

Performance discussions tips 110

Performance discussions for beginners 403

Performance discussions for good performers 228

Performance discussions for low performers 1007

Closing the discussion 73

The "Un-Coachables"! 146

The "Feel good sandwich" technique 55

The "I statements in a XYZ approach" technique 198

The ACHE technique 199

Exercise 1 91

Exercise 2 163

Final words 91

Coaching Form

Course Curriculum

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Author Images
Mamoun Baidoun
Founder of PULSE - BSc of Pharmacy - CPD Certified Trainer.

Mamoun has over 12 years of solid experience in Pharmaceutical Multinational companies. In AstraZeneca, he managed different lines, leading teams and their managers to exceed expectations. In 2020, Mamoun began his training career, covering a wide range of topics. He utilized these topics to train staff from various companies, ranging from junior medical representatives to senior directors.

Course Rating

5.00 average rating based on 1 rating

5.00
( 1 Review )
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Reviews

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Recorded Training
Salameh Al-Manaseer
02 August, 2024

very beneficial and practical more than being theoretical training ,, really improving and opens your coaching eyes to handle any situation you may face with your team.

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